Privacy Policy

Introduction

Rock Eleven Group ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the personal data we receive from you, in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. Under the GDPR, you have the right to be informed about the data processed by the Controller.

Data Controller

Rock Eleven Group acts as the Data Controller for the personal data you provide. If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at compliance@rockelevengroup.com

Types of Personal Data We Collect

We may collect and process the following types of personal data:

Information You Provide to Us: This includes your name, email address, mailing address, phone number, and other information you provide when you interact with us, such as through our website, email, or a subscription process.
Information We Collect or Generate About You: We may create and maintain records of our relationship with you, including details provided during telephone and email communications.
Information We Obtain From Other Sources: We may gather information from your agents, advisers, third parties, and public sources to verify your identity or confirm your eligibility for our services.
Information Collected from Our Website: When you visit our website, we may use cookies to collect technical information from your computer, such as your IP address and other details.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you provide us with your personal data, you consent to its processing as described in this Privacy Policy.
Contractual Necessity: We process your data as necessary to fulfill our contracts with you.
Legal Obligations: We may process your data to comply with legal obligations.
Legitimate Interests: We process your data to pursue our legitimate interests, such as improving our services and maintaining our business relationships.

How We Use Your Personal Data

We use your personal data for the following purposes:

To provide and improve our services
To communicate with you and manage our relationship
To verify your identity and eligibility for our services
To comply with legal obligations and regulations
To analyze and improve our website and marketing efforts

Sharing Your Personal Data

We may share your personal data with:

Our subsidiaries and affiliates
Third-party service providers who assist us in our operations
Legal and regulatory authorities as required by law
Other parties with your consent or as necessary to fulfill our contractual obligations

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, or internal policy requirements.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure: You can request deletion of your personal data in certain circumstances.
Right to Restrict Processing: You can request restriction of processing under certain conditions.
Right to Data Portability: You can request the transfer of your data to another data controller.
Right to Object: You can object to the processing of your data in certain circumstances.
Right to Withdraw Consent: You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Contact Us

If you have any questions, concerns, or requests regarding your personal data, please contact us at:

compliance@rockelevengroup.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of any significant changes.

Effective Date

This Privacy Policy is effective as of 6/21/2024